by cat0803
Tue Nov 27, 2012 5:48 am
Ok so what a time I have had these lot - to cut a long story short they generally ripped me off for £130 ! plus another £25 in postage costs
I ordered a mobile repeater which was shipped from china (despite being a supposed uk company) - it came , it didn't work ... it cost me £15 to send it back and they sent me yet another one out ... once again it didn't work so onto the email I went and told them I was sending it back (which cost me another £10) and they said when they received it they would refund me - it has now been 5 months and after telling me that they had refunded me but it had obviously got "lost" in the system as I haven't received it , they now completly ignore my emails. Now why haven't I rung them you ask ... well funny you should say this but I have and all you get is an answerphone and they ring you back ... customer services do not have a "direct line" apparantly ! yeah whatever .
I found these lot through google search shopping engine which they come up as "BlackBox" then it links to the proper site when you click it.
MORAL OF THE STORY - DON'T USE THIS COMPANY UNLESS YOU WANT GOODS THAT DON'T WORK OR BE SERIOUSLY OUT OF POCKET.

I ordered a mobile repeater which was shipped from china (despite being a supposed uk company) - it came , it didn't work ... it cost me £15 to send it back and they sent me yet another one out ... once again it didn't work so onto the email I went and told them I was sending it back (which cost me another £10) and they said when they received it they would refund me - it has now been 5 months and after telling me that they had refunded me but it had obviously got "lost" in the system as I haven't received it , they now completly ignore my emails. Now why haven't I rung them you ask ... well funny you should say this but I have and all you get is an answerphone and they ring you back ... customer services do not have a "direct line" apparantly ! yeah whatever .
I found these lot through google search shopping engine which they come up as "BlackBox" then it links to the proper site when you click it.
MORAL OF THE STORY - DON'T USE THIS COMPANY UNLESS YOU WANT GOODS THAT DON'T WORK OR BE SERIOUSLY OUT OF POCKET.
