by Michelle
Fri Jul 07, 2017 3:50 pm
Barclays.Bank.® OnlineTransfer ® <[email protected]> wrote:
Please understand that our top most concern is the satisfaction of our customers. We are heartily sorry to inform you that, we are unable to credit your account with ( 60.00 MYR ), because your buyer's account could not transfer that amount into your account and the least amount that we could process to your account is ( 460.00 MYR ). We want you to understand that an extra amount of ( 400.00 MYR ) has been automatically deducted from your buyers account, we have approved the ( 460.00 MYR ) and it is ready to be in your account after completing the process below:
1. Refund Back Overcharged Amount ( 400.00 MYR ) to the agent account below first.
2. Take an image or screenshot the receipt of the refund and forward it directly to your buyer and also to our verification department city.pay.direct@tim epass.com as a proof of refund for verification.
3. Once we receive (Proof / Receipt ) from you, it will be VERIFIED and we will UNLOCK the ( 460.00 MYR ) into your account immediately.
4. Note that this transaction has been approved on our data base and it cannot not be cancelled or reversed so, the refund is COMPULSORY to complete this transaction by refunding the additional amount.
Means To Refund
You are advised to make the refund to the account below (Agent)
Transfer Funds To Account Below:
Account Name:Ally Aziz
Account Number:164418119391
Bank Name: Maybank
Once done, kindly send the proof to our verification department city.pay.direct@tim epass.com
Note : The payment will be reflecting on your bank account in few minutes after the refund, which means you must refund the overcharge amount back as soon as possible unless we will keep holding the payment from reflecting on your account and we have very limited time to do this because it attracts charges for the buyer.
Thank you for using Barclays Bank© Online Transfer , Feel Free to contact us anytime if you have any question or comment about this transaction, all questions/correspondences should be replied to us via this mail directly. city.pay.direct@time pass.com
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Trevor Field
Barclays Bank
Customer Online Service***
Authorized Signature
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