Email number 3 - Again very authentic looking in eBay livery eBay sent this message to James Smith.
Your registered name is included to show this message originated from eBay.
eBay Buyer Protection Case ID: 15HB5231F
eBay Motors member Sarah Hudson, as the Seller, initiated a new transaction through eBay Buyer Protection program and registered James Smith, as the Buyer.
We verified all the details of this transaction and we concluded that they are accurate and the transaction is approved. Please follow our instructions to complete the transaction safely. Your vehicle purchase is protected for up to £50,000.00 or the vehicle purchase price, whichever is lower.
eBay Buyer Protection Program
Complete the transaction in 5 easy steps:
Buyer and Seller agree on the transaction terms and a selling price. Seller contacts eBay Customer Support with the transaction details;
eBay Customer Support accepts the transaction and offers purchase protection to the Buyer (if the transaction is declined, no further action is required from neither Buyer or Seller);
The Buyer receives an invoice and sends the payment to eBay Customer Support. After the payment is verified by eBay Customer Support, the Seller will initiate the shipping.
The Buyer receives the vehicle and has five (5) business days to inspect it. If it is as described and as agreed, the Buyer should accept the vehicle. If he refuses it, the Buyer must ship the vehicle back to the Seller expense;
After the inspection period is over (5 business days), the Buyer must contact eBay Customer Support with the result of the inspection. If the Buyer accepts the vehicle, the payment will be sent to the Seller within three (3) business days.
eBay Buyer Protection
Case ID: 15HB5231F
Item titled: VINTAGE 1934 MORRIS MINOR TOURER GREEN/BLACK
Item number: 261167550851
Amount Insured: £4,300.00
Seller Verified Profile
[http://imageshack.us/a/img542/515/bured20x20.gif] Registered e-mail address:
[email protected][http://imageshack.us/a/img542/515/bured20x20.gif] Identity and Contact Information Verified.
[http://imageshack.us/a/img542/515/bured20x20.gif] Continues to meet strict Membership Criteria.
[http://imageshack.us/a/img542/515/bured20x20.gif] Committed to Dispute Resolution and Mediation.
[http://imageshack.us/a/img542/515/bured20x20.gif] Purchase Protection Coverage up to £50,000.00
eBay Buyer Protection Overview
Buy with confidence on eBay Motors! The eBay Buyer Protection program protects your vehicle purchase against fraud and material misrepresentation. This program is provided by eBay Motors for FREE on all eligible vehicle transactions completed on eBay Motors. There's no sign-up, opt-in, or registration necessary.
The following types of fraud and material misrepresentation are covered:
Paying for a vehicle and never receiving it;
Sending a deposit for a vehicle and never receiving the vehicle;
Paying for and receiving a vehicle:
That was a stolen vehicle at the time of the transaction;
With an undisclosed or unknown lien against its title;
Of a make and/or model that is different than what was described in the seller's listing;
Without receiving the title for that vehicle from the seller, if it is impossible for you to obtain a title from the appropriate Department of Motor Vehicles;
Whose title is subject to an undisclosed salvage, rebuilt, reconstructed, scrapped/destroyed, junk, lemon, manufacturer buyback, or water damage title brand at the time of the sale;
With a model year that is different than the model year described in the seller's listing;
With an odometer reading that is different than the odometer reading described in the seller's listing.
Your vehicle purchase is protected for up to £50,000.00 or the vehicle purchase price, whichever is lower. The program covers Cars, Trucks,Commercial Trucks, Motorhomes, Campers, Caravans, Motorcycles, ATVs, Go-Karts, Scooters, Mopeds, Personal Watercraft, Snowmobiles, Boats, Buses, Race Cars, Trailers.
What happened to PayPal Buyer Protection?
PayPal Buyer Protection on eBay existed only for eBay customers who paid for their purchases through a PayPal account. Now purchase protection and issue resolution for your eBay purchases will be managed by eBay, for all eligible payment methods.
With eBay Buyer Protection, buyers will receive coverage for the purchase price of the item, plus original shipping. eBay Buyer Protection also introduces a new, streamlined process for customer service, so you can get help quickly either on the phone or online.
Need Help?
How can I contact Customer Support?
We want your eBay experience to be great, and that means making sure you get the help you need as quickly as possible.
Contact Customer Support
If you're looking for more help or have a question to ask, please Contact us
To get help or contact customer support:
Click Contact us and enter your question or tell us about your issue. Be as specific and concise as possible.
We’ll save records of all of our communications with you to prevent duplicate responses, and to keep track of your questions in case you need to refer to them later.
Thank you,
eBay Customer Support
eBay Buyer Protection Program
eBay sent this email to you about your transaction with eBay Motors.
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